Viajes Por Africa Limited Privacy Policy
This Privacy Policy describes how Viajes Por Africa Limited ("we," "us," or "our") collects, uses, and protects the personal information of our customers and website visitors. By using our website or booking our services, you consent to the terms of this Privacy Policy.
Information We Collect
Personal Information: When you book a tour or make an inquiry, we may collect personal information such as your name, email address, phone number, and payment details.
Booking Details: We collect information related to your booking, including travel dates, itinerary preferences, and special requests.
Website Usage Data: We may collect information about your browsing behavior on our website, including pages visited, links clicked, and IP address, to improve our website and provide a better user experience.
How We Use Your Information
Booking and Service Provision: We use your personal information to process your bookings, communicate with you about your travel arrangements, and provide customer support.
Marketing Communications: With your consent, we may send you promotional emails about our tours, special offers, and travel-related products and services. You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the emails.
Customer Service: We may use your information to respond to inquiries, resolve disputes, and address any issues related to your booking or travel experience.
Data Security
Security Measures: We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures such as encryption, firewalls, and secure servers to safeguard your data.
Third-party Services: We may use third-party service providers to process payments, manage bookings, or analyze website traffic. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Access and Correction: You have the right to access and correct inaccuracies in your personal information held by us. You may update your information by contacting us directly.
Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you believe that we have collected personal information from a child without parental consent, please contact us immediately.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for changes.
Feel free to get in touch with us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@viajesporafrica.co.ke.